As we are all aware, “The customer is always right.” Nevertheless, there are two major issues with this piece of advice in many businesses: They may not have a good sense of what the customer wants or believes because they don’t fully know who their customers are. Solutions for customer relati...
The Importance of CRM for Businesses The CRM market, which is now the largest in the world, is expected to grow and generate $80billion in sales by 2025 and there is no slowing down. Adapting to the new technologies has given us notable advantages and improvements in meeting sales goals and its ad...